Latest Howard Schultz News

Hanging out at Starbucks will cost you as company reverses its open-door policy

Jan. 13, 2025 17:03 PM EST

If you want to hang out or use the restroom at Starbucks, you’re going to have to buy something. Starbucks on Monday said it was reversing a policy that invited everyone into its stores. A new code of conduct – which will be posted in all company-owned North American stores –...

Starbucks CEO sets four-minute service goal as he tries to reinvigorate sagging sales

Oct. 30, 2024 19:02 PM EDT

Starbucks' new Chairman and CEO Brian Niccol wants customers to get their orders hand-delivered by a barista in four minutes or less, a goal that will be central as he tries to reinvigorate the company's sagging sales. “We have to make it easier for our customers to get a cup of...