Latest Consumer affairs News

Utility can't prove it followed rules before power shut-off

Jun. 25, 2019 9:34 PM EDT

PHOENIX (AP) — Arizona Public Service can't prove it followed regulations before shutting off electricity for a woman who died days later, state utility regulators reported Tuesday. The Arizona Corporation Commission staff did not dispute APS' contention that the rules were followed but said the company...

Maine governor signs net neutrality bill

Jun. 25, 2019 5:00 PM EDT

AUGUSTA, Maine (AP) — Maine's governor has signed a bill aiming to protect internet customers. Democratic Gov. Janet Mills' office announced Tuesday that the law takes effect in September. The amended bill says internet service providers that are contracted by the state have to agree to provide "net...

FTC effort cracks down on more than 1B 'loathed' robocalls

Jun. 25, 2019 1:15 PM EDT

CHICAGO (AP) — The Federal Trade Commission cracking down on illegal robocalls, including dozens of actions against domestic operations responsible for more than 1 billion calls. FTC Bureau of Consumer Protection Director Andrew Smith said Monday the agency wouldn't "let up for a second in going after...

What's your data worth to Big Tech? Bill would compel answer

Jun. 24, 2019 1:51 PM EDT

WASHINGTON (AP) — As Congress bears down on big tech companies, two senators want to force giants like Google, Facebook and Amazon to tell users what data they're collecting from them and how much it's worth. The legislation floated Monday by Sens. Mark Warner, D-Va., and Josh Hawley, R-Mo., goes to the...

What the SEC's new 'best interest' rule means for you

Jun. 24, 2019 10:37 AM EDT

The SEC recently passed new regulations it says will ensure that brokers act in their clients' "best interest." But what does that mean for you? THE RULE Brokers and advisers must disclose information about fees, costs and potential conflicts of interest. THE ISSUE Consumer advocates have long argued for more...

Shaheen highlights legislation to crack down on robocalls

Jun. 23, 2019 8:19 AM EDT

CONCORD, N.H. (AP) — Law enforcement, business leaders, consumer advocates and others joined U.S. Sen. Jeanne Shaheen in highlighting her efforts to crackdown on robocalls. Representatives from the state Department of Justice, AARP, the Public Utilities Commission and others joined Shaheen at the Greater...

Hawley proposes requiring tech companies to prove no bias

Jun. 20, 2019 6:14 PM EDT

JEFFERSON CITY, Mo. (AP) — Republican Sen. Josh Hawley of Missouri is doubling down on efforts to rein in big-tech companies by proposing that Facebook, Twitter and other online behemoths be required to prove they're not using political bias to filter content. The bill follows repeated assertions by...

Montana legislators fail to override governor's 8 vetoes

Jun. 18, 2019 1:10 PM EDT

HELENA, Mont. (AP) — Montana lawmakers were unable to override Democratic Gov. Steve Bullock's vetoes of eight bills that had passed with more than a two-thirds majority. The secretary of state's office released results of a mail-in vote on the final three bills Tuesday. It's been 20 years since a...

Consumer group warns of dangers of classic summer toys

Jun. 18, 2019 10:21 AM EDT

BOSTON (AP) — A consumer advocacy group is reminding parents of the dangers of classic summertime toys like baby pools, high-powered water guns and inflatable pool rings. Boston-based World Against Toys Causing Harm issued its annual list of 10 "summer safety traps" Tuesday. Other toys on the list include...

Lamont's office looking to fill vacated Consumer Counsel job

Jun. 16, 2019 9:15 AM EDT

HARTFORD, Conn. (AP) — Connecticut Gov. Ned Lamont's office will soon begin looking for a new Consumer Counsel. The Democrat says the current Consumer Counsel, Elin Swanson Katz, has decided to leave her position effective July 5. He says she plans to work on the issue of improving broadband access. The...