Latest Howard Schultz News

Starbucks CEO sets four-minute service goal as he tries to reinvigorate sagging sales

Oct. 30, 2024 19:02 PM EDT

Starbucks' new Chairman and CEO Brian Niccol wants customers to get their orders hand-delivered by a barista in four minutes or less, a goal that will be central as he tries to reinvigorate the company's sagging sales. “We have to make it easier for our customers to get a cup of...