Latest Hotels and resorts News

How a hotel satisfaction promise has led to more discontent

Jul. 06, 2022 08:59 AM EDT

In the 1990s and early 2000s, the “100% Satisfaction Guarantee” was all the rage among many hotels. The gist was simple: Encounter a problem and receive your money back. In theory, this approach addressed fairly serious issues such as early-morning pool renovations that made the...

Egypt closes coastal area after shark kills Austrian swimmer

Jul. 02, 2022 15:16 PM EDT

CAIRO (AP) — Egyptian authorities on Saturday closed off a stretch of the country's Red Sea coastline, a day after a shark attack killed an Austrian woman swimming near the resort of Hurghada. The 68-year-old woman, who lost a leg and an arm in the shark attack, died shortly after...

After two pandemic years, a summer travel bounce — and chaos

Jul. 01, 2022 20:02 PM EDT

JERUSALEM (AP) — At a tourism conference in Phuket last month, Thailand’s prime minister looked out at attendees and posed a question with a predictable answer. “Are you ready?” Prayuth Chan-ocha asked, dramatically removing his mask and launching what's hoped to be the...

Venice unveils mandatory day-trippers' reservation and fee

Jul. 01, 2022 14:30 PM EDT

ROME (AP) — Starting in January, Venice will oblige day-trippers to make reservations and pay a fee to visit the historic lagoon city, in a bid to better manage visitors who often far outnumber residents in the historic center, clogging narrow streets and heavily-used foot bridges crossing the...

Essence CEO Wanga: Festival is 'never leaving' New Orleans

Jun. 30, 2022 18:47 PM EDT

NEW ORLEANS (AP) — Essence's chief executive officer said she's been asked multiple times whether the Essence Festival of Culture is staying in New Orleans. On Thursday, Caroline Wanga ended any speculation, making the answer to that question very clear. “The Essence Festival of...

The worst hidden travel fees and how to avoid them

Jun. 29, 2022 08:46 AM EDT

With travel prices soaring, customers might be tempted to pick the cheapest base option they find. But the base price of airfare and hotels represents only a fraction of the total costs. A parade of add-on fees await any traveler trying to navigate the checkout process, ballooning the final price....

Tennessee opens new lodge at Paris Landing State Park

Jun. 28, 2022 04:01 AM EDT

BUCHANAN, Tenn. (AP) — Tennessee officials have opened a new lodge at Paris Landing State Park that features 91 guest rooms. The state Department of Environment and Conservation says officials on Monday opened the new facility that also has indoor and outdoor dining and conference...

With new owners, Florida Project motel dwellers must leave

Jun. 25, 2022 12:37 PM EDT

KISSIMMEE, Fla. (AP) — Residents at a motel along a tourist strip not far from Walt Disney World that was used as the setting for the 2017 film “The Florida Project" were told that they must vacate on short notice because the complex has been sold to another owner. Residents of...

Yellowstone flooding forces 10,000 to leave national park

Jun. 14, 2022 23:37 PM EDT

RED LODGE, Mont. (AP) — More than 10,000 visitors were ordered out of Yellowstone as unprecedented flooding tore through the northern half of the nation’s oldest national park, washing out bridges and roads and sweeping an employee bunkhouse miles downstream, officials said Tuesday. Remarkably,...

Cyprus eyes rebound from loss of Russian, Ukrainian tourists

Jun. 12, 2022 02:51 AM EDT

KYKKOS MONASTERY, Cyprus (AP) — Archimandrite Agathonikos bows before the silver-covered icon of the Virgin Mary to offer prayers for an end to the war between “peoples of the same religion” in Ukraine. Until the outbreak of the COVID-19 pandemic, hundreds of Russian and...